Aviso legal

販売業者:Tenshodo Co., Ltd.
代表責任者:Keiji Niimoto 
所在地:104-0061, 東京都 中央区銀座8-5-6 中島商事ビル5F, 日本
オンラインストア運営拠点所在地:135-0015, 東京都 江東区千石1-9-22 スリーエープランニングビル4F, 日本
電話番号:+81-3-5634-4623
メールアドレス:customer@tenshodo.co.jp
商品代金以外の必要料金:shipping fee, import duties, customs duties
支払方法および支払の時期:credit card (即時)
商品の引渡時期:ご注文から2~4営業日以内に発送
商品の引渡方法:FedEx
返品・不良品・キャンセルについて:<customer@tenshodo>までご連絡ください
返品期限:please contact us within 7 days after the item arrives

Terms of Sale
*Legal Notice Based on the Act on Specified Commercial Transactions (Japan)

[Seller]
Tenshodo Co., Ltd.

[Representative]
Keiji Niimoto

[Shop Address]

4-3-9 Ginza, Chuo-ku, Tokyo 104-0061, Japan

[OnlineStore Office Address]

4F, 1-9-22 Sengoku, Koto-ku, Tokyo 135-0015, Japan

[Telephone Number]
+81-3-5634-4623 (EC dept.)
+81-3-3562-0023 (Shop)

Please note that inquiries are accepted by email whenever possible.

[Email Address]

tenshodoginza@gmail.com

[Website]

https://shop.tenshodo.co.jp/

[Selling Price]

The selling price of each product is displayed on the corresponding product page.

[Additional Charges]

Customers are responsible for:

-Shipping fees
-Import duties, customs duties, VAT, GST, sales taxes, or other taxes imposed by the destination country
-Any bank transfer or payment processing fees, if applicable

[Accepted Payment Methods]
Credit Cards (Visa, MasterCard, American Express, JCB, etc.)

[Payment Timing]

Payment is processed at the time the order is placed.

[Order Processing and Delivery]

Orders are generally processed within 2–5 business days after payment confirmation.

Delivery times vary depending on the destination country, customs clearance procedures, and carrier conditions.

[Shipping Carrier]

Orders are shipped via FedEx.

[Returns and Exchanges]

We accept returns or exchanges only in the following cases:

-The product received is defective.
-The product received differs from the item ordered.

Customers must contact us within 7 days of receiving the product.

Returns or exchanges due to customer preference, including incorrect orders, are generally not accepted.

[Order Cancellation]

Orders may be canceled before shipment. Once the order has been shipped, cancellations cannot be accepted.

[Product Availability]

Product availability displayed on the website may change without notice. In the event a product becomes unavailable after an order is placed, the customer will be notified and a refund will be issued if necessary.

[Governing Law]

These terms shall be governed by and construed in accordance with the laws of Japan.