ABOUT US
TENSHODO
https://shop.tenshodo.co.jp/
4F,Tenshodo Logistic Center 1-9-22 Sengoku, Koto-ku,
Tokyo 135-0015 Japan
PAYMENT
You can use these payment :
VISA , MasterCard , AMERICAN EXPRESS , PayPal , Apple Pay , Amazon Pay , G pay
SHIPMENT
Your order will be shipped via FedEx. Please note that we cannot deliver to areas where FedEx service is unavailable.
Here are our shipping conditions:
- Address changes are not allowed after placing an order.
- We do not combine multiple orders into a single shipment.
- Delivery times vary depending on the destination.
- Estimated shipping time: approximately 2–4 business days.
POSTAGE & DUTIES
Shipping charges are based on the shipping address and volumetric weight. The final cost will be calculated at checkout.
* Import duties and taxes may be charged separately by the customs authorities in your country. These fees are the responsibility of the recipient and are not included in the purchase price or shipping cost.
Please check with your local customs office for details.
| Shipping volume weight / Country | Asia | Australia & New Zealand |
North America | Europe |
| ~ 4kg | 17,000JPY | 25,000JPY | 28,000JPY | 36,000JPY |
| ~ 8kg | 24,000JPY | 38,000JPY | 40,000JPY | 52,000JPY |
| Over 8kg | 30,000JPY | 48,000JPY | 48,000JPY | 61,000JPY |
RETURNS/EXCHANGE
We cannot accept returns or exchanges other than defective products.
We make every effort to ship the item, but if the item is scratched or dirty, or if it is different from your order, please contact us within 7 days after the item arrives.
Refund Policy here https://shop.tenshodo.co.jp/pages/privacy-policy