ABOUT US
TENSHODO
https://shop.tenshodo.co.jp/
4F,Tenshodo Logistic Center 1-9-22 Sengoku, Koto-ku,
Tokyo 135-0015 Japan
PAYMENT
You can use these payment :
VISA , MasterCard , AMERICAN EXPRESS , Apple Pay , Google pay
SHIPMENT
Your order will be sent via FedEx. Please note that goods cannot be shipped to areas where FedEx cannot be delivered. Introducing the following shipping conditions.
- You cannot change your address after ordering.
- We cannot accept your request to combine multiple orders into a single shipment.
- Delivery time of ordered products varies depending on the region.
- Shipping time approx. 2-4 business days
POSTAGE
Shipping charges depends on the shipping address and weight(shipping volume weight).
It will be calculated at check-out.
| Shipping volume weight / Country | Asia | Australia & New Zealand |
North America | Europe |
| ~ 4kg | 6,000JPY | 9,000JPY | 11,000JPY | 14,000JPY |
| ~ 8kg | 14,000JPY | 19,000JPY | 26,000JPY | 24,000JPY |
| Over 8kg | 22,000JPY | 28,000JPY | 35,000JPY | 36,000JPY |
RETURNS/EXCHANGE
We cannot accept returns or exchanges other than defective products.
We make every effort to ship the item, but if the item is scratched or dirty, or if it is different from your order, please contact us within 7 days after the item arrives.
Refund Policy here https://shop.tenshodo.co.jp/pages/refund-policy